Sell in the DMs,
not the ad auction.

Dynamo runs AI conversations on Instagram, WhatsApp and Messenger that recover carts, win back lapsed buyers and turn one-time customers into repeat revenue.

Book a call instead

No self-serve setup. We build it with you.

  • 01AI conversations in Instagram, WhatsApp and Messenger
  • 02Win back churned customers before you pay for new ones
  • 03You approve the playbook. Dynamo runs every conversation

Accreditation

Meta Business Partner badgeWhatsApp Business API
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Booking.com

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Today 9:41 AM

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Hey Maya 👋 It's been 6 weeks since your last order — your Everyday Serum is probably running low.
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Guided by retention specialists

01

Retention Studio

Lifecycle marketing

02

Commerce Lab

DTC growth research

03

Inbox Partners

Deliverability & compliance

04

CAC Index

Acquisition benchmarks

Trusted by brands that live on repeat revenue

Playtika logoSciPlay logoSuperPlay logoGram Games logoMattel163 logoWSOP logoSlotomania logoBingo Blitz logoBoard Kings logoCaesars Slots logoGoldfish Casino logoGrand Harvest logoJackpot Party logoMerge Dragons logoPirate Kings logoPoker Heat logoPlaytika logoSciPlay logoSuperPlay logoGram Games logoMattel163 logoWSOP logoSlotomania logoBingo Blitz logoBoard Kings logoCaesars Slots logoGoldfish Casino logoGrand Harvest logoJackpot Party logoMerge Dragons logoPirate Kings logoPoker Heat logo

Who it's for

Who's already growing with Dynamo

Plate 01

Repeat revenue, straight from the DMs.

  • Win back lapsed buyers with offers timed to their last order
  • Recover abandoned carts in WhatsApp, where open rates beat email
  • Watch CAC drop as every retained customer replaces a paid one
Book a call
DTC & e-commerce retention campaign example

DTC & e-commerce

Case studies

How brands turned DMs into repeat revenue

From DTC labels to travel platforms, real conversations, real recovered customers.

01
Playtika logo

Retention, handled in the DMs.

Booking.com

Travellers who went quiet after a trip received a personal DM timed to their next likely booking window. Repeat bookings came back without a single extra ad dollar.

  • Win-back flows on WhatsApp
  • Offers timed to booking history
  • CAC down as repeats replaced paid reach
02
SciPlay logo

Lapsed buyers became the best segment.

Thread & Thistle

The fashion label stopped chasing cold audiences for one month and let Dynamo run win-back conversations on Instagram. Returning customers spent more than new ones at a fraction of the cost.

  • Instagram DM win-backs
  • Offer per customer, not per segment
  • Clear view of recovered revenue
03
SuperPlay logo

Churn caught before it happened.

Wanderly

The travel app flagged subscribers drifting away and opened a conversation before they cancelled. Saved subscribers became the cheapest growth channel they had.

  • Early churn signals
  • Save offers in Messenger
  • CRM synced with every reply
Why teams switch to Dynamo

Everything you need to convert, retain and grow

01

Done-for-you setup

No builders, no flows to draw. We configure Dynamo around your funnel.

02

AI that sounds like you

Trained on your brand voice and approved scripts, never generic blasts.

03

Priced on outcomes

Plans tied to recovered revenue, not seats or message counts.

04

Compliant by default

Opt-ins, quiet hours and platform rules handled on every channel.

05

Every major channel

Instagram, WhatsApp, Messenger and SMS run from one playbook.

06

A human team behind it

Strategists who know retention review your results every week.

Top features for cutting CAC and lifting retention

One dashboard

Every conversation, channel and recovered dollar in a single view.

Full transparency

Read any AI conversation in real time, end to end.

Segment-level insight

See which cohorts respond, and which offers move them.

CAC benchmarks

Your acquisition cost against your industry, updated as you run.

Win-back playbooks

Tested flows for lapsed buyers, cart abandoners and churn risks.

Intent detection

The AI reads replies and routes hot leads to your sales team.

Revenue attribution

Every sale traced back to the exact message that closed it.

Multi-market ready

Localised conversations in the languages your customers speak.

Brand voice tuning

Tone, emoji use and offer style matched to your guidelines.

One platform, both sides of the funnel

Run acquisition and retention your way

New leads and lapsed customers alike, each with a playbook tuned to the moment they're in.

Answer every DM in seconds

Acquisition

01

Answer every DM in seconds

Turn ad clicks and story replies into conversations that qualify and convert on the spot.

  • Instant replies on Instagram and Messenger
  • Lead qualification inside the chat
  • Hot leads handed to your team
See the playbooks
Win back the customers you already paid for

Retention

02

Win back the customers you already paid for

Lapsed buyers, abandoned carts and churn risks get a personal message before you spend on new reach.

  • Timed win-back offers in WhatsApp
  • Cart recovery that reads like a friend
  • Save offers before cancellation
See the playbooks

Backed by experts, loved by growth teams

Ad costs only go one direction. The brands that win the next five years will be the ones that keep the customers they already paid to get.

Growth strategist

Advisor, retention & lifecycle marketing

After hours

Stop paying to re-acquire your own customers

Book a 30-minute call. We'll show you what Dynamo recovers for a brand like yours.

Book a call